Shipping policy

At TrueSnap, we strive to deliver your order as quickly and efficiently as possible. Please review our shipping policy below for details on processing times, shipping rates, and delivery expectations.

Order Processing:

  • Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation.
  • You will receive a notification with tracking information once your order has shipped.

Domestic Shipping:

  • Standard Shipping: Estimated delivery time is 5-7 business days.
  • Express Shipping: Available for select locations with an estimated delivery time of 2-3 business days.

International Shipping:

  • We do not offer international shipping currently.

Delays:

  • Please note that shipping times may be impacted by external factors such as holidays, inclement weather, or carrier delays. We appreciate your patience and understanding.

Address Changes:

  • If you need to update your shipping address, please contact us within 24 hours of placing your order. After this period, we may not be able to make changes to your shipment.

Lost or Damaged Packages:

  • If your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order.

Questions or Concerns:

For any shipping-related questions or issues, feel free to contact our support team at care@truesnap.in. We’re here to help!

Thank you for shopping with TrueSnap!